Services

Digi Fix It has more than 20 year's experience within the IT industry and has extensive knowledge of all sorts of electrical devices. Unlike our competitors we prefer to charge per service and not per hour. This provides our customers with confidence that we won't unduly prolong a service in order to request a larger payment upon completion. Our most popular services are listed below so if you're looking for assistance with something else then please don't hesitate to Contact Us.

In addition to on site support, worldwide Live Support is available remotely! Click on the icon during business hours. Payments can be made securely via PayPal.


 
     
  • Remote Support

    From the comfort of your chair, it's never been easier to resolve issues in your household. No waiting for engineers to arrive & without the intrusion of privacy, our expert technicians will remotely find the solution to your problems. Providing that you have internet access, support to enable a hassle free computing experience is available at a click of a button. Simply allow us to connect to your computer & we will provide you with the resolution you have been looking for. So don't get stressed, why not sit back, relax & have a chocolate biscuit, while we do the work, at Digi Fix It!
     
    Features:
    • Worldwide remote support.
    • 48 different languages.
    • Support for hundreds of applications.
    • Installation & configuration of software.
    • Software & Hardware Upgrades.
    • Customize & Personalise software.
    • Resolve compatibility issues.
    • Fix application errors
    • Protection from security threats.
    • Training, Support & Guidance.
     
    Remote support is available for this service.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Virus Removal

    It's essential that every computer has up to date antivirus software installed to protect your documents, identity, passwords & bank accounts. Fraudsters use malicious software to infect computers and steal personal information so it's vital that you safeguard your computer from threats and attacks. Digi Fix It will remove spyware, viruses, fake antivirus software, adware & any other security threats from your system to ensure your online experience is secure and safe.
     
    Features:
    • Setup and configure antivirus software.
    • Remove all security threats from your computer.
    • Schedule automated virus, spyware, and adware scans.
    • Automatic updating of virus database definitions.
    • Configure browser security settings.
    • Optimize Firewall to prevent external access.
     
    Remote support is available for this service.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Optimize Performance

    Computers require maintenance & house keeping to keep them running smoothly. Failure to regularly service your computer can severely impact and gradually degrade the performance of the operating system. It's important that you keep your software, drivers & operating system up to date and free from applications that affect your processors response time. Digi Fix It will update & configure all of your computers software, set scheduled scans and ensure it's free of any viruses. We will apply system tweaks and remove unnecessary background processes to optimize your system.
     
    Features:
    • Install and Schedule critical updates & security patches for Windows.
    • Clear out unnecessary start-up files.
    • Remove temporary system & internet files.
    • Delete & repair registry entries.
    • Resolve hardware & software conflicts.
    • Update drivers, firmware & software.
    • Fix operating system & application errors.
    • Scan computer for viruses.
    • Schedule automated defragmenter & antivirus scans.
    • Update antivirus definitions and software.
    • Automatic updating of virus database definitions.
    • Configure browser security settings.
    • Optimize Firewall to prevent external access.
     
    Remote support is available for this service.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Hardware Upgrade

    Installing additional memory, a new harddrive or upgrading your CPU can drastically increase your computer speed. This is more than often a cheaper and more viable option of enhancing your computer. It's important that any upgrades are compatible with your current hardware. Let us do the research and find out what hardware is most optimal for you. Digi Fix It will provide you with all your available options so you have choice and can make a practical decision. After obtaining, installing & configuring the hardware you will receive step by step guidance to ensure you understand your computers new functionality.
     
    Features:
    • Thorough analysis of your existing computer.
    • Research of your current components to ensure compatibility & maximum benefits.
    • Provide breakdown of options.
    • Discussion to find out what recommended option is best for you.
    • Installation of new components.
    • Hardware is configured and tested.
    • Post install guidance and support.
     
    Access to your computer is required for this service.

    Back To Top £29 - Purchase Now£29 - Purchase Now
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  • Printer, Scanner & Fax Support

    They can be setup via USB, wireless or over a network and have an extensive range of features. The device, drivers and software all contain options that need to be correctly configured, therefore Printers, Scanners & Fax Machines can be quiet challenging for an average user to operate. Common issues can include paper jams, incorrect size & layout, spooler issues, poor print quality or even not printing at all. Digi Fix It will provide comprehensive technical support in order diagnose and fix the root cause of your issues; allowing you to scan, print and send documents or photos with ease.
     
    Features:
    • Update firmware & drivers
    • Configure device, windows & application settings.
    • Ensure paper & cartridge compatibility.
    • Clean print heads & print test page.
    • Guidance & support to ensure not further difficulties.
     
    Remote support is available for this service.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Application Support

    Application help files can be somewhat vague and rarely provide you with the information required to resolve your issue. Error messages, application crashes or simply the computer not doing what you want it to can be very frustrating. At times this can really put your patience to the test. Digi Fix It will troubleshoot any issues in order to identify the root cause of the problem and take the appropriate action to prevent repeat occurrences. Compatibility & conflict tests will be conducted and step by step training if required.
     
    Features:
    • Software Upgrades.
    • Fault Finding.
    • Compatibility & conflict testing.
    • Resolve software errors and issues.
    • Training and guidance to ensure understanding.
     
    Remote support is available for this service.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Computer & Laptop Repair

    Nothing's more frustrating than logging onto your computer to look on Facebook, check emails, book flights or carry out any other task only to be denied because your computer or laptop no longer works. If it makes weird noises, constantly freezes, produces a burning smell or even doesn't turn on at all, then you may have experienced hardware failure. Computer repair isn't just limited to hardware though, incompatible or incorrectly configured software can also cause your computer to crash or even prevent it from turning on. Digi Fix It will diagnose the root cause of your issues and put measures in place to rectify the problem. If hardware failure has been identified, we will discuss your options and order the required components. The hardware will be installed, configured and thoroughly tested to ensure stability & reliability.
     
    Features:
    • Diagnose root cause of issue.
    • Compatibility research of your current components.
    • Provide breakdown of options.
    • Ensure understanding of work to be performed.
    • Installation of new components.
    • Hardware configuration and testing.
    • Update drivers & firmware.
    • Reinstall & configure Windows if required.
    • Post install guidance and support.
     
    On site support is required for this service. Cost of any required components is not included.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Digital Camera, Mp3 Player & Mobile Phone

    The phone numbers, pictures and music on your handheld devices can be more valuable than the item itself. If you have ever been unfortunate enough to have lost, broke or had a device stolen you will understand how heart breaking it is to lose all this cherished data. It's important to take precautions and always ensure you synchronise your data to your computer. Sometimes it can be quiet a complex task just to transfer the information onto the device in the first place. Digi Fix It will provide you with professional support allowing you to effortlessly configure and personalize your hardware. Once everything is configured correctly and with some training & guidance, transferring pictures, music, contacts and other data is simple.
     
    Features:
    • Jailbreak Iphone & root Android Phones.
    • Update device firmware/rom.
    • Install & setup hardware.
    • Resolve issues.
    • Configure device & computer settings.
    • Automated synchronisation.
    • Data management.
    • Device Personalisation.
    • Training and guidance to ensure understanding.
     
    Remote support is available for this service. Access to your computer may be required.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Wireless & Networking

    Thanks to advances in technology, all sorts of items in the household can now communicate with each other allowing us to share our media & data. Play music from mp3 players through your stereo, stream media from computers and the internet to your TV or games console, view your digital camera pictures on your TV, even remotely control your computer with your smart phone - the possibilities are endless! Unfortunately not everyone is aware of what their existing electrical goods are capable of and can even leave their-self vulnerable to security breaches if the correct hardware configuration has not been applied. Digi Fix It will configure a secure network allowing you to share your media across your household easily.
     
    Features:
    • Router, hub & switch installation.
    • Wireless and cable network configuration.
    • Xbox, Playstation & Wii network configuration.
    • Setup static or dynamic network.
    • Configure and test network security.
    • Resolve connection issues.
    • File and folder sharing on computer, laptops and game consoles.
    • Internet configuration.
    • Wireless security testing.
    • Setup firewall protection.
    • Apply firmware updates.
    • Setup port forwarding.
    • Shared Printer configuration.
    • Training on how to use your newly enabled features.
    • Advice on what functionality existing equipment is capable of.
     
    Remote support is available for this service. Access to your computer may be required.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Data Backup & Recovery

    Computer data is very precious and it can be devastating if you lose your documents, emails, pictures, music or videos. It's important to provide extra care to protect your data and prevent lose in case of accidental deletion, theft, corruption, hardware failure or because of a nasty virus. In a worst case scenario data can be restored from the media where it was located; however recovery of data is complex, time consuming and all of the data can rarely be recovered. Digi Fix It will create and schedule backups of your personal files to other media devices or recover data if required.
     
    Features:
    • Hard drive analysis to confirm reliability.
    • Create backups of files to desired media.
    • Schedule frequent backups to prevent data loss.
    • Recover data from media and provide a backup copy.
    • Guidance for good data management.
     
    Remote support is available for this service. Access to your computer may be required.

    Back To Top £19 - Purchase Now£19 - Purchase Now
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  • Web Design & Startup

    There are millions of websites on the internet and each day hundreds of thousands more appear. With a little guidance, it's never been simpler to run & maintain your own website for personal or business purposes. However saying that, setting up a website from scratch can be time consuming & confusing without the required knowledge. Digi Fix It will take care of the registration and configuration of your domain. We will provide you with your very own unique website design and configure the scripts that will allow users to browse your site. To help attract visitors we will optimize the website to appear in all major search engines. With this all taken care off all you need to do is simply provide the website content. Once the content is in place, it's up to you to spread the word on Facebook & Twitter!
     
    Features:
    • Domain & Host registration. (1 year)
    • Web server configuration.
    • Personal email addresses setup on computer & phone.
    • Personalised web design.
    • Website submitted to all top search engines like including Google, Bing and Yahoo.
    • Search Engine Optimization.
    • Statistic Reporting Tools.
    • Cart & Shopping Basket installation.
    • Blogging & Content Management System support.
    • Training, Support & Guidance.
     
    Remote support is available for this service.

    Back To Top £199 - Purchase Now£199 - Purchase Now
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  • Business Solutions

    Even though no two businesses are alike, every business has one thing in common; there's always room for improvement and cost reduction surrounding the technology the business has adapted to. It addition to providing website solutions, Digi Fix It also provides network, application and printer support for all types and sizes of small to medium businesses. Having the right IT systems in place is essential and can actually increase employee productivity and customer satisfaction. Staff don’t like using slow or difficult hardware and software, on the other hand customers don’t like waiting for them. Answer some of the questions below in regards to the technology your business uses.
     
    Questions For Your Business:
    • Printing costs can be reduced, how much do the printers cost to operate?
    • Harddrives can fail, do you have backups in place & do the backups work?
    • Is your software up to date & are you using the right software for the job?
    • How professional does your website look and is it user friendly?
    • Is the antivirus software effective, up to date & configured correctly?
    • How long do your computers take to boot up and do they function efficiently?
    • When were the computers last optimised to help increase performance?
    • Can you easily share data between users & how fast is your network speed?
    • Do you want to attach new computers or devices to the office network?
    • How does your broadband perform and is it fast enough?
    • Do the employee's have any feedback in regards to the IT systems that are currently in place?
     
    Contact us today to discuss how we can help improve the technology in your business.

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